Lip Monthly
Reviews and Complaints
They're taking my money when I canceled my account MONTHS AGO!!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid for products I never received
- Full size products
- No customer service
- Take your money and you get nothing in return
Preferred solution: Full refund
User's recommendation: Lip Monthly has great products โ if you can get them to deliver, and thatโs the problem โ their customer service SUCKS!!! STAY AWAY FROM LIP MONTHLY.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled but money coming out of my account and I have never received product
- No pros
Preferred solution: Full refund
User's recommendation: Do not join
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever sent me anything but took my money
I signed up in March of 2022. I've been charged monthly since then the last charge being July.
I haven't received anything. I've messaged them multiple times over the course of July about refunding my money. Only received 1 message saying they'd forward it to shipping & keep me updated. Nothing since then or any responses to my other messages.
They charged me 3x $19.95, 1x $10.00 & 1x $23.95. I need my money back!! I've got screenshots of my account on their website that shows they've charged me but have not sent me anything. I also have all the messages I sent them with their 1 response that didn't even address my issues.
Horrible company. I am filing a complaint with the Better Business Bureau.
- Fraud company
- Took my money but never sent anything
- Never respond
- Not legit
Preferred solution: Full refund
User's recommendation: Do not recommend at all
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI NEVER GOT 2 MONTHS OF STUFF NOW
I've been emailing since December 2021! Then charged again March 2022! Not once got an item!
Preferred solution: Full refund
User's recommendation: Don't order! Scammers!! No contact
This company are scamming people out of money. I paid on July 26 still havenโt received anything. I have repeatedly sent messages and emails know one will respond
Preferred solution: Full refund
User's recommendation: Donโt sign up
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBeing charged. No orders fulfilled.
- You pay and never reciev your order
User's recommendation: Donโt Do It.
Havenโt received my 2 months shipment and been charged for both month
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Detroit, MichiganHorrible place don't think is even real
User's recommendation: DO NOT ORDER FAKE COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Batavia, OhioTrying to either get my dang product that LM Inc promised or give my money back this is bull that I can't get a hold of anyone
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lewisburg, OhioIt's been a couple months since the$5 was deducted from my account. I still haven't received anything.
They sent me an email apologizing and it said they were checking on the situation. I still haven't got my order
User's recommendation: I do not recommend this company at this point
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaNo products sent at all
Preferred solution: Full refund
User's recommendation: DON'T WASTE YOUR MONEY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company is nothing but a scam!
- Take your money but do not deliver the product
- Are not reliable
- Customer service is absolutely terrible
Preferred solution: Full refund
User's recommendation: DO NOT give them your business!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT ORDER !
I have used Lip Monthly in the past, sometimes the shipping was late but I am super busy and forget until a "surprise" is delivered. However, since I had cancelled my subscription awhile back they sent me a new code to get 5 products for $5 deal.
I love makeup so I bit, worst decision ever. I ordered in January, it is currently MAY 2nd and I have gotten nothing from them other than they charging me monthly which I didn't notice because like I said, I am busy. I wrote to customer service my concerns and told them I wanted my stuff or I want a refund and to CANCEL my subscription! I get an email back more than a week later saying something like "we are sorry for you inconvenience, we will pass this onto the shipping dept".
Its been a month and no products, no emails from the "shipping dept". I am so *** sick of them.
A class action lawsuit should be filed with them. DO NOT GIVE THESE BOZOS YOUR MONEY!!
- Full size products
- Affordable
- Fraudulent
- Will not help me take my money but not deliver
- Fraud
Preferred solution: Deliver product or service ordered
User's recommendation: absolutely not!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPaid for product and never received anything
- Full size products
- Customer service is horrible
- Fraud
- Take your money but do not deliver the product
Preferred solution: Deliver product or service ordered
User's recommendation: Don't get ripped off like I did! This company is pitiful!
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What a scam.