My first bag actually arrived quickly but contained a sample sized product when their site states "Full sized deluxe lip products". I emailed them about the sample sized product and got a nice response which did not address the issue.
My second bag was mailed out by them almost two weeks past their widow to ship and came the month after it was assigned for. When it arrived it was missing a product, had a broken product (see photo) and had a chapstick product as one of the three items I received!
If I wanted chapstick I'd go to the local drug store. When I looked at social media postings online I don't see any chapstick items in the photos.
Product or Service Mentioned: Lip Monthly Subscription.
Reason of review: Not as described.