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Verified Reviewer

Lip Monthly - I haven't gotten my 1St months bag

4.0
Details
I subscribided to lip monthly on April 5the and I have still not gotten my 1St months bag yet
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1 comment
Adalin
#1857077

I have not gotten my first bag paid on april2 and ordered the 25 dollar bag a few days ago. They say its paid but unfulfilled. And no one has answered my email.

ID
#1885125 Review #1885125 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lip Monthly - Product not delivered..

I have sent emails and been told they are not delivered to hello@lipmonthlybag.com My order #LM164603 was ordered 4-2-20. $25.00 was withdrawn from my debit account on 4-3-20. If items are not available ,please refund my money. My email address Tiny041246@gmail.com
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ID
#1882705 Review #1882705 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Pros
  • Fun for those who enjoy
Cons
  • No response no way to get ahold of customer service
Loss
$25
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Lip Monthly - No, lack of customer service and no one to call if you have a problem, no response to emails

2.3
Details
Lip Monthly - No, lack of customer service and no one to call if you have a problem, no response to emails
Ordered the so sass bundle on Feb 11, the label was created byon Feb 14th , but DHL nformed me they never received the product to ship, 14 days since I ordered! I reached out to you in several emails with no response!
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ID
#1805344 Review #1805344 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Pros
  • Nice products good value
Preferred solution
Deliver product or service ordered

Lip Monthly - I need to cancel with you all I don’t want your services any longer how do I cancel

Haven’t received my order want to cancel
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1 comment
Anonymous
#1768638

Send them a letter stating such and serve it via Certified Mail Return Receipt Requested. Instruct your financial institution to deny any further charges from this supplier. Do not call, text, or e-mail ; these methods are unacceptable.

ID
#1692102 Review #1692102 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Cons
  • No one from customer service ever responded
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund

Lip Monthly - Did not receive products

hello I was charged at the beginning of the month for $12.95 and I have not gotten my products.
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ID
#1659792 Review #1659792 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Lip Monthly - Cancelled

2.0
Details
After each bag taking longer and longer to get to me, and here it is the END of June and my June bag hasn’t even shipped, I decided to cancel and go to Ipsy. Their products aren’t worth that.
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ID
#1572237 Review #1572237 is a subjective opinion of poster.
Location
West Monroe, Louisiana
Service
Lip Monthly Shipping Service
Reason of review
Order processing issue

Lip Monthly - Do not buy from this company ever.

1.0
Details
In the 4 months i have tried this company, not one out of the 4 to 5 items they sent are wearable colors. This month i was shipped PINK EYELINER. They did not send me my may bag, i have requested it 5 times, NOTHING BACK FROM THIS SO CALLED COMPANY.
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ID
#1275436 Review #1275436 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Not as described/ advertised

Lip Monthly - Your company sucks

Changed my addresss and never reveived my monthly products. The package couldnt be tracked.So how can I get my subscription for may.? Then I cant even speak to a live person.Shocked I thought I was dealing with a trust worthy company.Old addtess 2703 Westwood avenue Baltimore 21216 New address 1607 N.Bond street Baltimore ,Maryland 21213 I hope this matter canbe resolved.
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1 comment
Anonymous
#1600195

Paid 17.95 to never receive anything. They charged me twice and never sent tracking.

Support hardly responds unless it’s easy. Not impressed and have had zero success so far.

Still waiting to get a refund and it was so long ago I can’t even dispute the transaction. Sucks

ID
#1261148 Review #1261148 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Order processing issue

Lip Monthly - DISAPPOINTED!!!

1.1
Details
I NEVER RECEIVED MY LIP MONTHLY FOR FEBRUARY!!! BUT YOU TOOK THE MONEY OUT OF MY ACCOUNT!!! WHERENIS MY BAG??!!! THEN YOU CHARGED ME FOR MARCH ALREADY!!! SO YOU NEED TO REFUND MY MONEY FOR FEBRUARY!!!! I ALSO SAID I WANTED TO CANCEL MY SUBSCRIPTION. THE THINGS THAT WERE BEING SENT TO ME. THEY WERE NOT FOR ME BEING A WOMAN OF COLOR!!! THIS IS MY.EMAIL ADDRESS tt143xavion@gmail.com
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ID
#1206151 Review #1206151 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Order processing issue

Lip Monthly Reviews

  1. 55 reviews
  2. 13 reviews
  3. 1 review
  4. 3 reviews
  5. 3 reviews
Lip Monthly reviews
1.0
Details
First month with Lip Monthly they charged my card and today is June 30th 2017. Never got items.. I have emailed them several times, even wrote them on twitter. They said it was a delay. On the 23rd. i got an email with a Dhl tracking number that doesnt work. Wrote...
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ID
#1068308 Review #1068308 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Problem with delivery

Lip Monthly Shipping Service Review

1.0
Details
This lipmonthly is a joke got a tracking number saying I would receive it last Friday but have not received it yet. They don't have to know number or you could call and ask them about it I would never recommend this to anybody. My next step is to get a hold of the Better Business Bureau
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ID
#1036093 Review #1036093 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Order processing issue

Lip Monthly Shipping Service Review

1.0
Details
I ordered my first bag for delivery in Dec 2016. Company says 4-5 full size products arriving first ten days of the montn. I received my bag 12-24-16 with ONE full size product & two samples. They don't respond when you email customer support. Their FB site is 70-80% complaints. They make it extremely hard to cancel. I am filing a complaint with the BBB.
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ID
#980667 Review #980667 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Order processing issue

Lip Monthly Shipping Service Review

1.0
Details
Never recieived december bag paid year advance tracking does not work no bag still!
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ID
#979189 Review #979189 is a subjective opinion of poster.
Service
Lip Monthly Shipping Service
Reason of review
Order processing issue