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Don’t buy | Lip Monthly

1.0
Details
I had a month to month subscription and I canceled a long time ago and now they just charged me for a year subscription and don’t want to do the refund
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1 comment
Anonymous
#1809148

I also signed up, package was "delivered" yet I never received. No phone number to call and they do not answer emails thru their customer portal. DO not sign up for this service

Review
#1702122 Review #1702122 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Cons
  • Refusal to refund when i didnt want to renew
Reason of review
Return, Exchange or Cancellation Policy
Loss
$137
Preferred solution
Full refund
Tags
  • youtube subscribers
  • Makeup Reviews
  • Makeup Foundation
  • Makeup
  • Lip Colors

Where's my bag?!? | Lip Monthly

1.6
Details
I subscribed Oct 4th, my bag SHOULD of shipped Oct 15th-ish, November 5th still no bag! Have been emailing back and forth, recieved the same generic reply over and over. DO NOT RECOMMEND AT ALL
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Review
#1701319 Review #1701319 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Cons
  • Customer service
  • Not receiving my product
Reason of review
Order processing issue
Loss
$78
Preferred solution
Full refund
Tags
  • Makeup Reviews
  • Makeup

No phone support! Cancellatio difficult! | Lip Monthly

1.6
Details
I can't contact them to cancel and they are not recognizing any of my email addresses so I can't log in. They have NO phone support (huh??) Not happy
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Review
#1695434 Review #1695434 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Pros
  • Fun for those who enjoy
Cons
  • Weird colors and no phone support
Reason of review
Poor customer service
Loss
$36
Preferred solution
Full refund

Horrible and they SUCK!!!!!!!!!!!!!!!!!!!!! | Lip Monthly

1.2
Details
I checked my acct to see if all of my months have been received and I saw they were not correct, so I decided to email them and let them know what was going on and they came off like this error I noticed after checking my acct was all my fault. But, see thats where they're ALL WRONG here, bc I'm not that person thats not gonna do or say nothing about what they did wrong. See, I already warned them that I will do a chargeback on them and close my acct off and start all over and make doubly sure they're not anywhere close to my acct or neither will they be able to take anything from my acct any longer!!!!!!!!!!!!!!!!!
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Review
#1649348 Review #1649348 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Pros
  • Other than getting new products each month if you like it
Cons
  • Renewed without my consent
  • Price doubled in 1 yr cheap lipstick boring colors poor response
Reason of review
there's multiple issues
Loss
$60
Preferred solution
either a price reduction or a refund whichever they are going to honor
Tags
  • Lip Colors

Unprofessional | Lip Monthly

1.3
Details
I canceled after it took me almost 2 months to get my bag. My debit card was still charged after, I canceled. I had to get my bank involved. They try to seem nice over email. However this company is so unprofessional. Don’t waste your time. Please don’t waste your time
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Review
#1552351 Review #1552351 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Reason of review
Return, Exchange or Cancellation Policy

WATCHOUT Fraud and worst service | Lip Monthly

1.7
Details
Even when you cancel your subscription they still charge you. I got one subscription in October they charged me for 2, I then canceled it and they just charged me 142.40 for 2 more. Worst company business practices. I had to dispute charges with my credit card co.
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Review
#1545177 Review #1545177 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Reason of review
Return, Exchange or Cancellation Policy

Double Subscriptions | Lip Monthly

Today, for the 1st time, I received a double shipment! Am I paying for 2 subscriptions? Plse let me know and if there are 2 subscriptions, plse cancel one. Thank you!
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Review
#1540323 Review #1540323 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Reason of review
Problems with payment
1.1
Details
I've send multiple emails because i no longer want to be subscribed,..My first lippie bag recieved was orange lipsticks that i will never wear and chapsticks i can get for 50 cents. I told them i did not want nothing else send or charged for the following month and...
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1 comment
Anonymous
#1689965

Hi!! If you log in to your account on your computer instead of on your phone it actually gives you the option to cancel your subscription. This is how i canceled mine, hope this helps.

Review
#1526506 Review #1526506 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Reason of review
Problems with payment

I will cancel my subscription never got ferruary but been charged. | Lip Monthly

5.0
Details
Please email me Danarobertson4027@gmail.com
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Review
#1493159 Review #1493159 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Reason of review
Problems with payment

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You lip monthly bags are trash and you have trash service

A month ago i unsubscribed to the lip monthly hmafter getting the first bag because what grown woman only wants chapstick and a little bag. They fook 12.95 off my card and havent gave it back yet. I have messaged them on normerous occassions but no response. But a stupid email stating to message back bit you couldnt even reply to it
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Review
#1487638 Review #1487638 is a subjective opinion of poster.
Product
Lip Monthly Subscription
Reason of review
Return, Exchange or Cancellation Policy